A great text is short, specific, and actionable. Help your scheduler help you—faster.
Communication Essentials (Text Edition)
- Always sign your texts with your name if it's not obvious
- Specify the exact shop: brand + address (or store ID)
- Make one clear request per text
- Respond promptly
- Include just enough detail so they can act without back-and-forth
Ineffective vs. Effective Communication
Shop Interest
❌ Bad:
"I want to do the shop you emailed about."
✅ Good Option 1:
"McDonald's, 123 Main Street — saw your email about available shop and I requested it online for this afternoon.— Sarah Jones"
✅ Good Option 2:
"Hey, I got an email about the McDonalds on 123 Main, and I would love to do it but I am unable to get logged into my account. Can you help? — Sarah Jones"
Rescheduling
❌ Bad:
"can i reschedule"
✅ Good:
"Hey, It's Sarah Jones. You scheduled me for a shop on the 26th at Mcdonalds 123 Main street, but something came up. could I do it either on the 25th or 27th?"
Payment Inquiry
❌ Bad:
"haven't gotten paid for the last shop i did."
✅ Good:
"McDonald's, 123 Main Street — I completed the shop on Aug 15. Still waiting for payment. Can you check status? — Sarah"
