Key Rules on Social Media, Shop Discussions, and Client Contact

Hey mystery shoppers! In our world of undercover evaluations, some things are sacred—and that includes how we handle sharing info, chatting about results, and interacting with clients. This guide zeros in on those hot-button areas to keep you (and us) out of trouble. Let's keep it discreet and professional—your secret agent status depends on it! 🕵️‍♀️

Social Media Sharing: Play It Safe 🛟

Social platforms are great for cat videos, but a total no-go for shop talk. Here's the deal:

🚫What You Absolutely Can't Do

• Spill any shop details online, ever
• Post about your assignments mentioning the client name
• Tag or name businesses, locations, or clients
• Share screenshots, reports, or any docs
• Discuss experiences publicly 

Smart Sharing Tips 💡

• You can tell friends you're a mystery shopper in general—just skip the juicy details on specific gigs.
• If you've got fellow shopper buddies, it's cool to privately share what shops we offer (we're the chill exception to the rule!). But keep it off public channels—no forums, groups, or posts.

Stick to this, and you'll avoid turning your feed into a confidentiality nightmare!

🚫 Discussing Shop Outcomes: Keep It Locked Down 🔒

Those evaluation results? They're gold for the clients, but not for casual convos. Remember:

• Never chat about findings with anyone outside of our company —not friends, family, or even online.
• Outcomes include ratings, feedback, or any insights from your shops. Treat them like spoilers to an unreleased movie—don't ruin the surprise!
• If someone pries, pivot with: "Sorry, that's under wraps due to my confidentiality agreement" or "Can't spill on work stuff."

Discussing outcomes casually can skew perceptions and breach trust, so zip it unless it's through our secure reporting system.

🚫 Contacting Clients Directly: Hands Off!

This one's a biggie—direct contact is forbidden territory:

• Never reach out to clients for any reason. That means no filling out their feedback forms, no leaving online reviews (positive or negative), and no private messages.
• You're here to help them improve behind the scenes, so going public or direct defeats the purpose and is totally unacceptable. Defaming or critiquing them anywhere? Instant red flag.

If something needs addressing, route it through us—we've got the proper channels.

✳️ Why This Matters: The Risks

Breaking these rules isn't just awkward—it can lead to:

• Immediate contract termination
• Getting booted from shopping platforms forever
• Legal headaches
• A hit to your pro reputation

The Bottom Line

Mystery shopping thrives on silence. What you learn, see, or say stays in the shop—or better yet, in our secure systems. 🤫 Confidentiality keeps the magic alive!

Got questions? We're here to chat—discreetly, of course!