Conflict of Interest in Mystery Shopping ⚖️

Fundamental Rules

What Constitutes a Conflict

  • Any personal affiliation with staff is a conflict
  • Includes family, friends, colleagues, romantic partners

Action Steps

  1. If you know staff BEFORE accepting shop: DO NOT request the shop
  2. If you discover connection AFTER arriving:
    • Notify scheduler immediately after leaving location

Notification Requirements

  • Location name
  • Staff member's name
  • Nature of your relationship
  • How you discovered the connection

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