Snapshot Storytelling: Describing Team Members with Precision

The Perfect Description: Your Professional Lens

Capture the Moment in Words

Imagine you're a detective, but instead of solving crimes, you're documenting service experiences. Your mission? Paint a crystal-clear picture of a team member in a single, powerful sentence.

Spotlight: Standout Descriptions

Pro-Level Snapshots:

  • ✅ "Female server, early 20s, blonde hair, 5'5", wearing glasses and blue baseball cap."
  • ✅ "Male team member, mid-30s, dark skin, short black hair, wearing white chef's coat and black apron."
  • ✅ "Female hostess, late 20s, curly red hair, approximately 5'7", wearing black company polo shirt."

Descriptions That Miss the Mark:

  • ❌ "Young lady working the front desk"
  • ❌ "Older person behind the counter"
  • ❌ "The guy cooking food"

Your Description Toolkit

What Makes a Great Profile?

  • Name if wearing a name tag
  • Gender
  • Age range
  • Physical characteristics
  • Height (approximate)
  • Distinctive clothing or accessories
  • Current activity or role

The Secret Sauce

  • Objectivity is your superpower
  • Precision beats generalization
  • Details tell the real story
  • Leave judgment at the door
  • Create a mental snapshot

Communication Compass: Choosing Your Words

Team Member Vocabulary

✅ Always use: Team Members when describing employees

❌ Avoid:

  • Workers
  • Employees
  • Staff
  • Associates

Server Speak

✅ Say: Servers
❌ Avoid: Waitstaff, Waiters, Wait Staff

Why This Matters

You're not just writing a description. You're creating a precise, professional snapshot that speaks volumes in just a few words.

Pro Tip: If someone else read your description, could they instantly spot the person in a crowded room? That's your gold standard.


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